WHAT OUR CUSTOMERS SAY ABOUT US

Great professional service. Clean cars and nice people. They do what they promise.
There were no miscommunications or excuses. I definitely recommend and will use Asia Car Service in the future.
Frank K., USA, USA

October, 2019

Extremely friendly driver and with the added meet and great service it was truly a remarkable and easy process to move through the airport, to the private lounge and then the driver met me there were my luggage was brought. I would highly recommend Asia Car Service and the added services.
Ralph E., USA

October, 2019

We received remarkable customer service from Asia Car Service. The typhoon the evening before had strangled traffic and the airport was chaotic. The company maintained close contact with me and the driver diligently waited for us. We were delivered safely to our Tokyo apartment, despite many hurdles. Book with confidence!
Michelle T., USA, USA

September, 2019

I would recommend this company very highly. We booked them for three uses. Airport to hotel, hotel to cruise port and finally from the cruise port to the airport. All three times the drivers were on time, polite and efficient. The vehicles were clean and large enough to hold five large adults and ten pieces of luggage. Please take my advise and use this company.
Denise B., USA

September, 2019

We got out of the airport and they had a sign that was my name and brought my kids and I to the car. I had a car seat for my son and a booster for my daughter. The ride was smooth and the transfer was less stressful than I imagined it would be because of the drivers. Thankful for their service!
Caristy O., USA, USA

August, 2019

Asia Car service picked us up as scheduled at the airport. Instructions prior (email) were easy to understand and precise. Some questions we did have were quicked responded by the office (email). Return trip to airport was exactly as done as planned. Very good service.
Jon E., USA

August, 2019

I have to admit that I was very uneasy and nervous about booking the car transfer service for the very first time traveling to Japan. Especially knowing at the time of booking they did not have English speaking driver available that day. I booked a round trip transfer from Narita International Airport to the Hotel Mercure in Yokosuka, Japan and back to Narita a few days later for my flight back to Seattle. The transfer from Narita Airport to Yokosuka is about an 80 mile trip one-way. All said, I was incredibly impressed with Asia Car Service all along the way. From initial booking, to my final return transfer drop-off at Narita International Airport. The booking side communicated with me via email and were extremely responsive and very professional. My meet-and-greet went perfectly even though my flight was late arriving. Our drivers were very professional and one even used a translator app to communicate with me all the way to the car waiting out side. The car’s are very clean and well maintained. I must say this is by far the greatest car service company I have ever experienced. When it was all said an done, I had not a worry in the world. I will always continue to use their services when traveling internationally. Well Done Asia Car Service!

Jim M., President and CEO, USA

July, 2019

We’re very happy with Asia Car Service. All its drivers were professional. My elderly Mum and I travelled with ease, comfort and with assurance that we reached all our destinations (Osaka-Kyoto-Kobe-Osaka) on time, if not, earlier than expected. We’re always prompted a day earlier, the assigned driver’s particulars and when we met with some hiccups in our first destination because we were delayed by the custom due to unforeseen high volume of foreign visitors, the HQ representative in China as well as local Japan representative assured us that the driver would be waiting for us and constantly kept in touch with us to gauge for waiting time (we were delayed for 60mins + the complimentary 90mins waiting time). I’ll definitely recommend Asia Car Service to family and friends who wish to travel to places with the requirement of hired car service. Keep up the good work, Asia Car Service, and thank you for providing such great service for our Japan trip : )

E.T., Customer from Singapore

June, 2019

I couldn’t believe what a wonderful service they are. Drivers are very personable and helpful. Very punctual and kept communication at all times I would highly recommend this service.

Neal D., Verizon Digital Media Services, USA

May, 2019

This was the easiest transfer/tour/private van booking I have ever used in the world (and I have used various ones all over the world). The whole process was so streamlined and easy. If you need transportation in Asia- this is your company!

Dane R., USA

May, 2019

Wonderful trustworthy company and service.

This was our first time travelling from Australia using Asia Car Service. We were provided with drivers for 8 hours in Busan and Osaka. Our experience and service was first class. The drivers were local with a great knowledge of their regions, preferred locations and best routes for travel. Despite basic English levels the drivers communicated sufficiently for our comprehension. The cars were magnificently presented, very comfortable and the drivers just wonderful. Respectful and honest in every way with the appropriate level of good humour and insight. Very happy customers.

Kym B., Managing Director at Burke Urban Developments Pty Ltd., AUS

May, 2019

Great Service from collection at the Airport to my hotel and then back to the Airport a few days later. I have used the service a number of times and find it reliable, prompt, courteous. They inform you of who your driver will be, the number plate of the car and the drivers mobile number. could not be in safer hands!

Kevin S.,  Market Manager at Mettler Toledo, UK

April, 2019

Hong Kong Central to Shenzhen airport transfer

It was pretty simple as I had all of my doc’s in line with my itinerary – staying in Hong Kong Central and departing through Shenzhen – and they were prompt in the quotation; they arrived on time; and they delivered me to the airport on time with minimal hassles (if you call the border crossing hassle free). The vehicle was an upscale toyota passenger van that was quite comfortable. The driver, who might have had a few words of English, was professional and minded after us through the transfer. If you don’t mind spending $200 USD on a business class transit, it beats the route, transfer, schlepping of a do it yourself journey by a long shot. I recommend this car service for this itinerary.

Edward S., President at Buena Tile, USA

March, 2019

Our driver Stephen was superb. He mad the last day of our trip to Japan delightful driving us to all of our chosen sights and restaurants in Kobe and we arrived at KIX airport with plenty of time to spare. Outstanding service!!!

Robert R., USA

March, 2019

Excellent Service great driver!

We booked last minute and communication was excellent, the driver Patrick was very professional and gave us lots of valuable information as we made the journey to our hotel. The car was upgraded so an excellent comfortable journey. I’d use them every time.

Ms S Pyke, UK

March 2019

Very Pleasant english speaking drivers were waiting for us with a very nice, clean and comfortable auto on both our inbound and outbound trips. Fantastic service. We highly recommend them.

Scott N., MCN.com, AUS

Feb, 2019

Very Profressional and Responsive

I found Asia Car Service through a series of internet searches. Our group was looking for an easy and reliable pick up at Narita Airport in Tokyo in order to drive to Hakuba ski area for a vacation. Asia Car Service was easy to communicate with, responsive and the driver was very professional and helped us get to our destination on time without issue. I would not hesitate to use Asia Car Service again. They were excellent.

Wayne C., LyondellBasell Industries, USA

Feb, 2019

We used your service twice on our visit to Singapore & I highly recommend the service to all travelers. Well done!

Gayle M., AUS

Feb, 2019

Everything just right! Easy pickup at Changi Airport on both trips and from our hotel to the airport. A courteous and knowledgeable driver, clean car… everything just right.

Mike, U.K.

Jan, 2019

We got value for our money.

Arranging the service for a party of 4 by chat was very easy with courteous and helpful response. The driver came on time and even helped with loading the luggage which we had a lot of. The fee was at par with other services, but I feel we got more value. Thanks, Asia Car Service!

Joven T., PHP

Jan, 2019

Thank you again for your professionalism and courteous service you provide and we wanted to personally thank Patrick for his excellent service and attention to detail and he is certainly a credit to your organisation. Well done to you all and we will certainly recommend your service to any of our friends traveling internationally in the future!

Warm regards,

Sean J., AUS

November 2018

Your service throughout this process has been exceptional.  I would not hesitate to recommend your services. I also need to say the driver we had (I can’t remember his name) was without question the best driver I’ve ever had.  He was beyond professional and very attentive. I wouldn’t hesitate to use him again the next time I’m in Tokyo.

Peter W., Disney World Resort, USA

November 2018

Good Evening!  Just wanted to thank you for the service you provided to Mr. Parnell.

I will definitely reach out to you next time he goes to Tokyo.  Take care !

Tyrone P., Manpower at IBM, USA

Oct., 2018

Many thank for adjusting the time, the driver today was great and we made it to Bandung in good time. We have a return trip from Bandung to Jakarta. If Mr.Purna Indra Sari is available again, we’d welcome the opportunity to ride with him.

Regards,

Frank P., Cadasta Foundation, USA

September 2018

I would like to thank you for the excellent service provided by your team to transport our family from Kansai Airport to our hotel destination. The driver, Mr. Amano was prompt, courteous, and greeted us with a welcoming smile. We look forward to another time when we would be able to your service again. Once again, Thank you.

Jamie N., USA

July, 2018

I want you to know that I was very pleased with the service you provided on both transfers. Very good drivers, clean car and all around quality service. I look forward to using your services in the future

Jerry K., USA

July, 2018

I was very pleased with your company’s service and driver provided last night at KIX. He was waiting with a name sign, professionally dressed, helped with the suitcases to the vehicle. Although booked a sedan, we pleasantly accepted a shiny new black minivan. Very clean, comfortable, with lots of room. The driver obeyed the speed limit and traffic signals, which is not always true in other cities in Asia. I will definitely use Asia Car Service again and will recommend them to my colleagues and customers too.

Regards,

Darrow W., SGP

July, 2018

We used this service five separate times on our trip to China and Japan. Each time the service was perfect! The one time we could not find our driver (our fault, we had missed seeing him) one quick phone call resolved the issue. I cannot recommend this company highly enough and I will certainly use them again next time I travel to Asia.

VALERIE V., CAN

May, 2018

Thank you so much for the great service you and your company have provided to us. I have recommended you to my colleagues. Thanks again.

Kind regards,

JANICE K.

ME, Market Manager

May., 2018

Our driver was on time, courtesy and very informative about Singapore. We received wonderful service!! I highly recommend this Car Service.

ROXANNE T.

Chief Marketing Officer, Accenture USA

May., 2018

The service was very good and I am sure we will be looking to use your company again in the future. The driver was very professional and always on time with arrangements – he was always fully aware of these beforehand, which makes our journey and timetables so much easier.

Many thanks again,

STEPHANIE W., Deputy Head, University of Bristol, U.K.

May, 2018

My very sincere thanks to everyone! From beginning to end, all the staff from your company were efficient and professional. Thank you for accommodating our every request. Our stay in Singapore was perfect because of your amazing service and attention to detail. I will definitely recommend your company and will use you in our next trip.

Kind Regards,

ANGELA W., AUS

May, 2018

Just wanted to know we received excellent service on our transfer to the cruise port. Thanks for handling the arrangements.

JERRY K.

Comcast, U.K.

Apr., 2018

At first, I didn’t know what to expect before I requested your service online because I didn’t know anything about your company. Especially since I am not from China or Hong Kong. But after using 2 vans for 3 days. I must say that your company was the most professional and experienced company I have ever used.

Your drivers were very well groomed and had great manners. They were always very helpful to me and all my passengers. They we’re well planned and knew all the locations for our destinations. And were always ready and on standby when we were ready to move to the next place.

I had some issues with my credit card and your team was always working 24 hours to help manage this for me. You were always available through email, your website chat and whatsapp.

As for payment, there were no hidden fees and everything was clear and out in the open for costings. I will definitely use your company again and recommend to my co-workers, colleagues and friends.
Thank you very much,

MR. OU B.

CCO, Sansiri, THA

Apr., 2018

I wish to thank you for very good service for my transfers in Osaka and Yokohama. I will recommend Asia Car service to my friends and colleagues.

BRUCE H., USA

Apr., 2018

Everything was perfect the driver was on time, the drive was knowledgeable, the drive was courteous. Coming from Los Angeles I’m used to great service China Car Service car service was impeccable!

KERRY C.

TCG Footwear, USA

Apr., 2018

Thank you for your excellent service. It can be a little risky sometimes hiring a new service over the Internet so I am always a little nervous the first time. So far, I am very impressed with the car and the driver.

Best regards,

ED L., USA

Apr., 2018

Thank you for your prompt support on my arrangements yesterday from Hong Kong airport to Dongguan. The driver was excellent and the ride very comfortable.
Thanks.

TIM K.

Design Fellow, Zebra Technologies, CAN

Apr., 2018

Thank you so much for you excellent airport transport service provided to my family, the drivers were really helpful and the office worked hard to make sure our requests were dealt with efficiently. Will definitely use you again when we travel your way.
Kind regards,

PHILLIP S., USA

Apr., 2018

Just wanted to thank you for the prompt and professional service. Our driver was on time, professionally dressed, clean and spacious van…..everything that was advertised. Thank you for a smooth, professional and easy experience.

ANN S.

Manager, Travel Group, USA

Mar., 2018

Thank you very much for the excellent service. To all the staff who made sure all that we needed was attended to and for the driver, Mr. Hong Jangpyo who was friendly and helpful, I will definitely use your service again the next time I go back to Seoul.

MARGARET J., JAP

Mar., 2018

Thank you! I heard from our group leader that your drivers were very patient waiting for the group to exchange money at the airport before departing, and they appreciated being provided waters. We will keep you in mind for future programs to Tokyo.

DANIELLE R.

Faculty Programs Coordinator, CISabroad, USA

Mar., 2018

I just like to say Thank You for your outstanding service on this trip with several changes and your very timely responses and excellent communication and adjusting to the changing needs.

Best Regards,

LOTHAR, DEU

Feb., 2018

Please tell Mr. Zhang thank you for his kind and professional service today. I was unable to converse with him because I don’t speak Japanese; but he did a great job and I appreciate his support very much.

Thanks, again.

KATHRYN N.

CEO, Android Industries, USA

Feb., 2018

Thank you very much for your wonderful services. We are very satisfied with your drivers.
And thank you again for arranging us a Non-smoker driver urgently on such short notice.
This is very kind of you! We will choose your service again when we are back in Hong Kong.
Best wishes,

MICHAEL T., DEU

Feb., 2018

Thank you for all your assistance with my booking and a perfect trip to the airport. I will recommend you to all my friends. Regards.

ANNE MARIE A., AUS

Feb., 2018

Just wanted to say sorry for not responding earlier regarding the level of service provided by the company as well as the driver. The drivers are excellent and so professional.

LEE C., CAN

Jan., 2018

I look forward to my next trip here within Asia and availing of your service. Excellent service esp driving skills of Tokita-san.

MARIBELLE F., AUS

Jan., 2018

Thank you for your services, Mr Bao picked us up and is a great driver. Thanks kindly and once again please let our driver know he did very well! Please let our driver and his manager know we appreciated him! He arrived ahead of schedule, was very courteous, very kind, and thoughtful! Thanks for everything you guys have been great!

VINCE C., TTPLABTECH, U.K.

Dec., 2017

Hi, thank you once again for great service. I will recommend your fine company. Keep up the good work. The drivers are professionals. I will use Asia car service for all my future driving needs.
Regards,

RICHARD S., Creative Envelope, USA – Dec., 2017

We are on our way home to the U.K. now, but we were very impressed indeed with your company and the two separate trips to Ho Chi Minh and Bangkok. A great experience!

BOB K., U.K. – Dec. 2017

I would like to send you a note for the excellent and professional service of your driver – 時光, he is very helpful and thoughtful! I will definitely book your company car if I travel to Japan next time and also will definitely recommend your car company service to my friends!
Many thanks,

MAGGIE C., Senior Brand Communications Manager, KIEHL’S, HKG – Nov.,2017

Hi there, I just wanted to pass along my thanks. The driver Maryanto took exceptional care of us and was a fantastic, safe driver.

Best wishes,

BRIAN R.-Senior Lecturer-The University of Melbourne, AUS-Nov.-2017

Just want to thank you for outstanding service on the service from Yokohama port to Narita airport. The driver Ms Xiaolin was waiting for us at the time of de-embarking from the Ship and drove us safely to the airport. I also commend you for you communication before and when the driver was waiting for us. I will recommend you to my friends and will get a quote for my upcoming trip to Asia.

JUDAH W., USA – Nov., 2017

Thank you for providing an excellent service both from the airport to our hotel and from our hotel to the airport. Great drivers and great service. The booking process was also very efficient and well managed.

BRAIN R.

Operation Manager, Cheetah, AUS – Nov., 2017

Just wanted to thank you for the prompt and professional service. Our driver was on time, professionally dressed, clean and spacious van…..everything that was advertised. Thank you for a smooth, professional and easy experience.

ANN S., Manager, Travel Group, USA – Sep, 2017

Just wanted to let you know that we had a fantastic time with our driver Mr. Tokita. Even if he’s English was limited, he was very kind, knowledgeable and helped us get prepared for the trip (such as getting wi-fi, sorting out train passes and assisting us with check-in). I am passing on your service to my colleagues for the future. You made the start of our trip so much easier. Thank you again!

Regards,

SANITA K., AUS – Aug.,2017

Just wanted to say sorry for not responding earlier regarding the level of service provided by the company as well as the driver.The drivers are excellent and so professional.

LEE C., Telus, CAN-Aug.-2017

The car was great, the journey including the border extremely hassle free, I arrived at the Hotel around 11.00pm which was great. So all is very good.

IAN S., Hameton, Assistant, U.K. – May., 2017

We are quite impressed about your professional service. For sure we will use your service again in the future. And we shall recommend your company to our friends too.

GRACE C., DEU – Apr., 2017

The service today was top class. The driver was on time and efficiently got us to our location in good time. It cannot have been much fun to hang around all day while we worked but he seemed to do this with great patience. He also helped us with some colleagues on the return journey too which was very much appreciated. Please pass on my thanks to him again. I will definitely be looking forward to other opportunities to use your service within China in the future. Thank you.

KEVIN S., Cameraman, Sky News Asia Cameraman, U.K. – Jan., 2017

Thank you so much for you excellent airport transport service provided to my family, the drivers were really helpful and the office worked hard to make sure our requests were dealt with efficiently. Will definitely use you again when we travel your way.

Kind regards,

PHILLIP S., USA – Jan., 2017

I appreciate the excellent service , safe and supportive transportation and very professional driver. Look forward to next opportunity to schedule service again.

Thank you.

JASON N., Director, Global Supply Management, Spectrum Brands – Dec., 2016

Thank you for your service.

During our trip to China your service was excellent. We will use you always, when we visit China. You were fast, courteous and very responsive and professional.

Respectfully,

GREG A., Director of Operations , Award Associates of America, Inc. – Nov., 2016

Great service. I will make sure to book this for all my trips to Shanghai and tell all my colleagues.

Best Regards,

LARRY M. – Oct., 2016

Thank you for providing car service for our group. It was a great pleasure working with your company. Hopefully we will have good cooperation for next time we are in China.

Thank you,

MEI W., Royal Comfort, LLC – Sep., 2016

My boss seems very happy with your service and I’m sure we will use your service again next time we plan a trip to China.

MICHELLE N., Mycroft Holdings – Aug., 2016

Thank you. And I would also like to say that Mr. Ma provided excellent service. He arrived on time, helped with bags, was polite and spoke with us in English. We wanted to commend him for a nice job and will definitely use your services again when we need transportation in China.

TERESA H., U.K. – July, 2016

Thank you for the arrangement and attached receipt. Mr Xie has been most helpful and patience. We have a smooth journey from airport to hotel; thanks to his skillful driving.

We look forward to our next pickup arrangement with confidence that either Mr Xie or another driver will be just as delightful.

Regards,

KARIN L., HK – June, 2016

Dear Asia Car Service,

I want to thank everyone for making my time in China stress free and successful.

The booking process was very easy and any changes I had to make were responded to quickly and efficiently. The drivers, Mr. Shan and Mr. Liang were very nice, provided excellent service and were very thoughtful with regard to my changing schedule. I will look forward to my next trip knowing again, that Asia Car Service will make my trip that much easier.

My best regards,

DAVID B., Product Development, USA – May, 2016

I was very impressed with the service and will provide a testimonial anytime!

Regards,

MARGARET B., International Treasury Manager, U.K. – April, 2016

I would like to thank you and your China Car Service Team for the excellent service you provided for me during this trip. Mr. Hu took care of me very well and made sure I was comfortable. Should any of my colleagues need this type of transportation in the future I will certainly recommend your company.

Again, thank you very much

RUSS P., Independent Contractor, USA – July, 2015

A colleague recommended your service to me and I am very pleased he did. The convenience of the service made my trip much less stressful than it could have been. Thanks again.

Best,

ROGER M., Account Executive, Fluor, MEX – July, 2015

Thanks very much for a very well run company, a great service & courteous staff. I will recommend you to all my colleagues.

Rael K., AUS – Jun., 2015

My business partner, Travis and I want to thank you for giving us a great deal and a reliable and professional service. Your staff were always helpful in recommending the “best deal” and delivering us on time to our many business meetings. We especially want to thank Lily, Cherry, Dennis and Janny for their outstanding customer service throughout the booking process. We will be visiting Guangzhou/Jiangmen on a regular basis for business over the next few years and will be very pleased to make contact with you again to use your car rental services.

Thank you again for helping us to make our Business ventures to China a success story.

Cheers,

Alan J., Manager, Aviva, UK – Jun., 2015

I was very happy and impressed as Mr. Wang arrived spot on at 5:00AM! It was very early and another stress free and smooth ride to the airport. The main drop off area was so crowded however Mr. Wang had the quick skills and knowledge to take us to a side entrance which was extremely helpful! I’m glad to know your services extend throughout China and when I find myself traveling in China or Taiwan again, I shall use your company. Thank you again.

Best regards,

Masa K., General Manager, ADP, JAP – May, 2015

Just to say thanks for the service you provided! It was first class; the driver and tour guide were very good and we all had the best day ever.

Best,

Jason R., Account Executive, Brumbaugh and Associates, USA – May, 2015

Loved our guide – she was so friendly and planned perfectly for us. Got to see everything around Taipei – what an incredible city. Thanks for the efficient driver and great guide.

Ivy M., Department Manager, Banco Santander, AUS – May, 2015

I would just like to say that VP from Samsung SSIC was very pleased with your car service. He complimented the car and the driver. I will use your service again when he visits Shanghai again.

Best,

Reana R., Administrative Assistant, Gazprom, UK – Mar., 2015

It was the second time when we used your service and stayed satisfied. We will definitely use your service again.

Best regards,

Irina G. Director, ENI, RUS – Mar., 2015

I wish to comment the very good service we received from your staff, Mr. Liang and also the kind lady receiving us at the arrival gate. She was very patient in waiting for us and careful to drive us through traffic while taking us back safely to the Guang Zhou East Train Station. Please extend our thankfulness and gratefulness to him and her. We will definitely recommend your company to all our friends who need to use your service in the near future.

Thank you very much.

Best Regards,

Jeanette T., HR Manager, Pemex, IDN – Feb., 2015

Thanks for the timely service and knowledgeable guide – without it I would have no time to do the Trade Show and all the sites and shopping in Guangzhou. Made for an unexpected smooth trip.

Valeria R., Consultant, Ansteel Group, ITA – Dec., 2014

Happy to hear the transfer from Shenzhen was a success. My family has safely arrived at the hotel in Dongguan. Thanks to your professional services! I am relieved.

Thank you again. I definitely will use your services during our next trip to China. Glad to have found you. 🙂

Best regards,

Azlina R., Manager, Kroger, USA – Nov., 2014

I was exceptionally pleased with the service from Airport transfer Service. They were professional and had excellent communication throughout the booking process. I would absolutely recommend their services to anyone and plan to use them for all my future China car bookings.

Sincerely,

Jean C., Director, Enel, FRA – Nov., 2014

Just to let you know I thought your driver was excellent yesterday. He was at the gates on time and I arrived at the airport in 25 minutes!

I couldn’t ask for better service. Thank you and I will be using your service again in the future!!

HELEN J., Independent Contractor, USA – Nov. 2014